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Operations
Workflow Architect
San Francisco
Hybrid
Full-time
Design the operating systems our customers run on. You will sit between sales, support, and product, mapping real workflows and turning them into Cinder builds that hold up under load.
Department
Operations
Location
San Francisco
Workplace
Hybrid
Employment
Full-time
What you will do
Lead discovery with new customers and map their work before anyone touches the builder.
Design and ship production workflows in Cinder alongside the customer’s team.
Turn repeated patterns into templates, playbooks, and product feedback.
Measure what changed: hours returned, errors removed, handoffs closed.
Stay close after launch. The first month decides whether a workflow survives.
What we are looking for
You might be a good fit if:
4+ years in solutions, forward-deployed engineering, or operations roles.
You can read a process, find the real bottleneck, and explain it plainly.
Comfort with APIs, spreadsheets, and light scripting. You do not need to be an engineer, but you should think like one.
Patience for ambiguity and a low tolerance for busywork.
Based in or near San Francisco, in the office two days a week.
Cinder
AI workflow automation for teams that would rather do the work that matters.
All systems operational